Returns Policy

You may return most new, unopened items within 10 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).If the return is due to personal reasons, you will need to pay the appropriate shipping costs.In case of non-returnable items you need to check the FAQs or ask our customer service staff for help

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

After we receive the order, we will start shipping within 1 to 5 days (mostly within 48 hours), and you can expect to receive the goods within 6 to 18 days after delivery, of course it will depend on the courier company, thank you understand!

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Step Two: Gently massage the bristles to create a lather.

Step Three: Rinse the bristles thoroughly under running water until the water runs clear.

Step Four: Squeeze out excess water, reshape the bristles, and let the brush air dry.